CCNA Quiz Chapter9 Discovery1

1. A small office uses a wireless ISR to connect to a cable modem for Internet access. The network administrator receives a call that one office computer cannot access external websites. The first troubleshooting step that the network administrator performs is to ping the ISR. Which troubleshooting technique does this represent?

>> divide-and-conquer

1. Select three items that should be documented after troubleshooting an internal Web server crash. (Choose three)

>>when the problem occurred, steps that were performed to identify the cause of the problem, steps that were performed that failed to identify the cause of the problem

1. A user calls the help desk to report a workstation problem. Which three questions would produce the most helpful information for troubleshooting? (Choose three)

>> if you received an error message, what was it? ; have there been any changes to your workstation recently? ; what version of operating system is running on your workstation?

1. A user wants to test connectivity between host 3 and host 8 on a network? Which command can be used to verify a connection?

>> ping

1. Drag the utility on the left to the purpose on the right

>>
Ipconfig                                displays IP settin on host
Netstat                 displays network connections
Ping                       tests connections to other IP hosts
Tracert                  displays route taken to destination
Nslookup             asks name server for info on destination domain

1. Which three pieces of information are revealed by the ipconfig command?

>> IP address, subnet mask, default gateway

1. How does an activity LED indicate that traffic is moving through a port?

>> by flashing

1. What is one of the most common reasons why hosts could be unable to connect?

>> cabling problems

1. Which three factors can affect the ability of hosts to connect to an AP using radio frequency signals? (Choose three)

>> the 802.11A is not compatible with the 802..11 B/G standards, the available bandwidth between devices is shared with APs, multiple devices running on the same frequency causes interference

1. What step should be taken once a problem is resolved?